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Volunteering FAQs

What are you looking for in a volunteer?

Volunteers must be dedicated, committed, and passionate about children and our mission. It is important that volunteers work well in a team environment.  In addition, our volunteers need to be open-minded and flexible to meet the needs of the families we serve.  Please note that some opportunities, including wish granting, have a minimum age requirement.

What type of roles do volunteers have with Make-A-Wish?

There are four main types of volunteer opportunities within our chapter: Wish Granting, Special Events, Airport Greets and occasional Office Work.  Additional opportunities may become available on a case-by-case basis. For more information about opportunities, please click here.

What is the time commitment expected of volunteers?

Our volunteers range from working professionals and stay-at-home moms and dads to retirees and college students. Volunteer commitments vary, depending on the volunteer role you decide to pursue. We make every effort to match your availability and level of commitment with the needs of your volunteer assignment. It is unlikely that you will have a regular volunteer time (e.g., every Tuesday from 10-2).  Most volunteer opportunities tend to be project-oriented and it is beneficial to have a flexible schedule to accommodate this commitment.

I am under the age of 18 - how can I help Make-A-Wish?

Children under 18 can still make a big difference for wish kids through our Kids For Wish Kids® program. To learn more about how you can get involved in this program, click here

Are there opportunities for groups to volunteer?

We occasionally have opportunities for groups to volunteer at events (e.g., our 5k Walk for Wishes). If you are interested in volunteering with your co-workers, student group, or community organization, contact us at

Why do I have to undergo a criminal background check?

Make-A-Wish volunteers work directly with our wish families and/or may handle Make-A-Wish resources (including money or donated goods) as they grant wishes or volunteer at fundraising events. For the protection of the wish families and Make-A-Wish itself, we require criminal background checks of staff, board members and volunteers.  All information in the application and any acquired through the background check will remain confidential and is used only for screening and placement purposes.

Make-A-Wish policy prohibits our chapter from using the services of a volunteer if they have ever been convicted of a crime that victimizes children, is sexual in nature and/or involves violence, fraud or significant theft.

How do I become a volunteer?

In order to provide wish children and their families with the best experience possible, we require all potential volunteers to go through an approval process before becoming an active Make-A-Wish volunteer.  To learn about the process of becoming a volunteer, please click here.

I have a question not addressed here.  Who can I contact?

For questions about volunteering in Broward, Highlands, Indian River, Martin, Monroe, Miami Dade, Okeechobee, Palm Beach, and St. Lucie counties contact our Volunteer Program Team at

For questions about volunteering in Collier, Glades, Hendry, and Lee counties contact Janey Cook at

Make-A-Wish® Southern Florida, Inc.
4491 S State Road 7
Suite 201
Ft. Lauderdale, FL 33314
(954) 967-9474
Toll Free (888) 773-9474
Make-A-Wish® Southern Florida, West Coast Field Office
3655 Bonita Beach Road
Suite 3
Bonita Springs, FL 34134
(239) 992-9474

Make-A-Wish® U.S. Virgin Islands
PMB 547
8168 Crown Bay Marina Ste 310
St Thomas, VI 00802-5819
(340) 513-8213